This item was purchased directly from Nordstrom. With all Nordstrom shoes they apply stickers to the heel of the foot or the bottom as there may be some sticker residue left over. They are brand new with tags but without a box. Please know that these items are stored in a smoke and pet free environment.Condition:There are a few smudges of demarcation on the suede. These marks are more like smudges on the suede and can be removed. I'm being honest you can't see any of them while being worn. Also see wooden heel on the right upper inside of heel there is a line on the wood as weedSam Edelman Rosalind Heels in Neutral NWOB Size 10 * Leather upper and insole * Rubber sole* Wood heel * Latch styling * Imported Dimensions* Heel Height: 4.75"B125